Privacy Policy

1. Introduction

LHK Global Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Swiss Federal Act on Data Protection (FADP).

By using our website https://lhk-global-solutions.com (the "Website"), you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The responsible party for data processing on this website is:

3. What Data We Collect

3.1 Contact Form Data

When you submit our contact form, we collect the following personal data:

• Name (first and last name)
• Email address
• Subject of your inquiry
• Message content

3.2 Server Log Data

Our web hosting provider automatically collects and stores information in server log files:

• IP address
• Browser type and version
• Operating system
• Referrer URL (previously visited page)
• Date and time of access
• Pages visited on our website

This data cannot be associated with specific persons and is used solely for technical administration and security purposes. It is deleted automatically after a reasonable period.

3.3 Cookies

Our website does not use cookies for tracking or analytics purposes. Essential cookies may be used only for basic website functionality (e.g., session management if applicable).

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Contact Form: To respond to your inquiries and provide requested information about our services
• Server Logs: To ensure technical functionality, detect and prevent security threats, and troubleshoot technical issues
• Legal Obligations: To comply with legal requirements under Swiss law

5. Legal Basis for Processing

We process your personal data based on:

• Your consent: When you submit the contact form, you provide explicit consent for us to process your data
• Legitimate interests: Server log data is processed based on our legitimate interest in maintaining website security and functionality

6. Third-Party Service Providers

6.1 FormSubmit.co

Our contact form uses FormSubmit.co to process and forward form submissions to our email. When you submit the form, your data is transmitted to FormSubmit.co's servers.

Data Processor: FormSubmit.co
Purpose: Email delivery service
Data Transferred: Name, email address, subject, message content

Please note that FormSubmit.co may be located outside Switzerland. We recommend reviewing their privacy policy at https://formsubmit.co

6.2 Web Hosting

Our website is hosted by Vercel. Server log data may be processed by our hosting provider for technical and security purposes.

7. Data Retention

• Contact Form Data: We retain your contact form submissions only as long as necessary to respond to your inquiry and maintain a record of our correspondence. Typically, this data is deleted after 12 months unless longer retention is required by law.
• Server Logs: Automatically deleted after 90 days or less

8. Your Rights

Under Swiss data protection law, you have the following rights:

• Right of Access: You can request information about what personal data we process about you
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Deletion: You can request deletion of your personal data, unless we are legally required to retain it
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format
• Right to Object: You can object to the processing of your personal data
• Right to Withdraw Consent: You can withdraw your consent at any time

To exercise these rights, please contact us at info@lhk-global-solutions.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security updates and monitoring

10. Links to Other Websites

Our website may contain links to external websites. We have no control over the content and data protection practices of these websites. We are not responsible for their privacy policies or data handling practices.

11. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We recommend reviewing this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

14. Right to Lodge a Complaint

If you believe that the processing of your personal data violates Swiss data protection law, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):